To send me the sample file, hover your mouse on top of my name 'AllainU' and select 'Message'. Does this happen with every file? If it is a single file, please send us the sample file (with sensitive information extracted) so I can replicate it on my end. You can find this out by clicking on 'About Nitro Pro' under the Help tab or you can go to Control Panel > Programs and Features. Nitro Pro build (format is 12.X.X.X, e.g. This matters because our business installers are different from the online ones. In order for me to further assist you with your concern, could you please send me a private message and provide the following?: Thank you for reaching out to us through our Community Forums! Thank you very much in advance and I am looking forward to hearing back from you. A copy of the file (with sensitive information extracted) you are working with so I can do some test printing on my end using my Canon Pixma G2000 Any changes on your machine you are aware of before this happened? If updating to the latest build didn't help and in order for me to further assist you, could you please provide the following?: After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activation and entering your serial number. Download and install Nitro Pro 12.12.1.522 from this page: ĥ. This step is important because we noticed that if you are saving all the installers and you download them in the same folder (like the downloads folder), the EXE can pick up any MSI installed in that folder and you may pick-up one of the older builds instead of the newly downloaded package.Ĥ. Please clear all your downloads folder or delete all downloaded Nitro installers. Please see this link for backing up custom stamps/signatures: ģ. NOTE: This clean-up tool will erase any existing signature files within Nitro so please save them to another location before using the clean-up tool in order to keep them. Acrobat Standard and Professional can use optical character. Image-only PDFscreated from a scannermay only contain a picture of page and won’t have selectable text. Click the Make Accessible option in the Scan window. Download and run our Clean Up utility to uninstall your Nitro Pro: If you are scanning to PDF using Acrobat, Acrobat can automatically add tags for cut/paste reflow. Click Interface, and in the Bookmark text size list, click the text size. For whatever reason, not all temp files automatically remove themselves and is NOT usually caused by Nitro Pro files.Ģ. To increase or decrease the font size displayed in the Bookmarks pane: Click the File menu button, and then click Preferences. Clear the content of the directory under C:\users\your_username\Appdata\local\temp. Hello us try some troubleshooting by referring to these steps:ġ.
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